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UK’s Met Police select Frequentis for ESN-ready command and control system

Work will ensure the Metropolitan Police’s command and control centre is ready for the transition to the new 4G Emergency Services Network and is able to cope with the transition period between the existing TETRA system and 4G

UK’s Met Police select Frequentis for ESN-ready command and control system

Frequentis is to provide the UK’s Metropolitan Police Service (MPS) in London with solutions that will ensure its command and control systems is able to adopt the new 4G-based Emergency Services Network (ESN).

On 21 December 2015, the MPS in partnership with the Mayor’s Office for Policing and Crime (MOPAC) signed a contract with Frequentis, which will lead the way in ensuring the MPS is ready to adopt the ESN system.

The MPS command and control system needs to cope with the transition from the current Airwave TETRA system to the 4G service being provided by mobile operator EE between mid-2017 and 2020, ensuring interconnection for the period of the handover.

Frequentis will modify MPS’s existing Integrated Communication and Control System (ICCS), which was originally procured from Frequentis in 2005 and has been fully operational since early 2007.

This will be achieved, in part through the introduction of its Unified Trunked Radio Gateway, which will soon be at the heart of the MPS’s dispatch environment handling in excess of 5 million radio calls per month.

Once deployed, MPS users will be able to operate freely on both, the current system and ESN, within coverage areas throughout the period of transition. It will also provide seamless integration with the existing CCTV and APLS functionalities without the need for additional training for operators.

The Home Office Emergency Services Mobile Communications Programme (ESMCP) is responsible for replacing the current communications network across the UK with a next generation communications system that will provide coverage for all three emergency services (police, fire, and ambulance) and other public safety users.

ESN will provide critical voice and broadband data services with appropriate coverage, public safety functionality as well as appropriate security, resilience and availability.

Commander David Musker, ESMCP lead at the MPS, commented: “The Emergency Services Network promises new capability, particularly in the area of data transfer, and therefore has the capacity to support positive business change and deliver new or improved services in support of the MPS’s Total Policing vision.

“This first step in the MPS’s wider adoption of ESN places us in the vanguard of users addressing control room readiness and we look forward to working collaboratively with Frequentis towards a successful project delivery."

Frequentis believes ESN’s use of LTE presents many opportunities to improve the business process to make every second count. The company said it is looking to work with its customers to exploit ESN to realise the best possible return on investment, enhance officer safety and increase the public’s confidence.

Commenting on the new contract award, Robert Nitsch, Director of Public Safety for Frequentis, said: “The world’s emergency services are increasingly looking to LTE as their next step in the provision of mission-critical communications.

“The UK ESN is the first large-scale implementation worldwide of this type of solution and we are proud to be an integral part of supporting The Metropolitan Police Service in its provision of excellent critical control room services.”

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