Aerohive Networks has introduced a new AdvantageMSP programme to enable its channel partners to deliver fully managed enterprise wired and wireless services. The new programme allows customers to rely on Aerohive partners to deliver the basics of connectivity while they focus on leveraging the business value of Wi-Fi with analytics and applications.
The AdvantageMSP programme provides a set of tools, processes, and product capabilities that together enable channel partners, both traditional resellers and existing service providers, to deliver new high value services to their customers.
Explaining the impetus behind the programme, Aerohive pointed out that enterprise-grade wireless connectivity is mission-critical for many organisations, yet these organisations often struggle to find and retain the expertise required to run a typical wireless network.
While Aerohive has significantly simplified network operations, some organisations want to go further and consume wireless as a utility, just like electricity and plumbing, instead of devoting valuable in-house resources to maintaining a network.
This new demand presents an opportunity for network infrastructure channel partners to deliver increased value and achieve new incremental revenue by offering Wi-Fi as a service.
Aerohive’s new AdvantageMSP program is designed to allow its channel partners to offer just that – a fully managed wireless connectivity service that is fast, secure, scalable, and reliable.
AdvantageMSP channel partners receive optimised product capabilities and business processes that make it easy for them to introduce and deliver managed services without the operational overhead of other network solutions.
Channel partners can further increase service value by leveraging Aerohive Cloud Services (ACS) to develop custom business and IT applications. Aerohive has created this programme in consultation with global service providers, such as T-Systems, NCR, and Verizon, and industry specialists, such as GCI and Tekmark.
The AdvantageMSP programme supports both Management as a Service (MaaS) and Wireless as a Service (WaaS) business models. MaaS channel partners provide outsourced management of a customer-owned infrastructure using tools like hierarchical management and support. WaaS channel partners offer wireless networks on a subscription basis using the network as a new services-revenue platform.
End customers working with Aerohive AdvantageMSP partners can experience high-performance, scalable, and reliable wireless infrastructure without needing to manage it themselves. This allows customers to focus resources instead on how mobility can best transform how they do business.
The programme enables a wide range of channel partners, from existing MSPs to industry specialists, to easily adopt a managed-services strategy. The programme includes innovative new business processes and builds on the capabilities of HiveManager NG, Aerohive’s cloud-enabled management solution for enterprises.
Specific programme features include:
• Optimised business systems to simplify transactions and operations of managed service offerings, including Usage-Based Billing (UBB) and the ability to purchase hardware separate from software licenses.
• New hierarchical management tool within HiveManager NG that enables scalable management of multiple customers. The tool provides a centralized global view of multiple customers’ networks and detailed views of single customer networks.
• Role-based access to HiveManager NG that allows customers to maintain visibility of their network even if the day-to-day administration is outsourced.
• Auto-provisioning capabilities for access points and switches through HiveManager NG which enable channel partners to remotely deploy and configure networks, significantly reducing time and cost of service delivery across customers’ sites.
Channel partners can provide additional value to their customers by leveraging the ACS Platform’s open APIs for monitoring, presence, location, and identity. With these APIs, AdvantageMSP partners can build custom business and IT applications to extend their services beyond the management and support of deployed hardware.
“The Aerohive Advantage MSP programme is a natural extension to our program as we work to add incremental and enhanced business value through new and innovative joint services offerings,” said Michael O’Brien, vice president of global channels, Aerohive Networks.
“Our team has worked to design and deliver a flexible set of MSP offerings that brings a new and exciting business proposition to VARs and MSPs of all sizes and complexities.”