Automated communications specialist ANT Telecom has implemented a digital two-way radio solution at Eurotunnel’s terminals in both the UK and France using Hytera radio terminals. The Hytera DMR radios are gradually replacing the existing analogue fleet.
Some 300-400 Eurotunnel marshals are now using the solution on a daily basis across all operations. The project is part of Eurotunnel’s wider corporate migration to a digital communication strategy.
ANT’s solution phases the introduction of digital radios that are also interoperable with its current analogue system, allowing the company to maximise the benefits of both the new technology and its existing infrastructure.
This announcement follows ANT Telecom being chosen by Eurotunnel to replace its previous analogue open channel system at its UK site based in Folkestone, with a Hytera digital radio solution early last year – see story here.
The additional features that digital radios offer over analogue radios provide Eurotunnel with greater flexibility when configuring systems and enable different departments to utilise different channels. Additionally, emergency functionality means that alarms can be generated if help is needed, which was a key component for the company to have.
Richard Howkins, telecommunications and control systems services UK team leader at Eurotunnel, commented: “Our work with ANT Telecom has been a highly successful endeavour. At the time we started working with them, it was the first time we’d actually put a new open channel system into our Folkestone site for quite a while.
“ANT’s ability to provide us with a bespoke solution has become a valuable part of our long-term plans to move all of our communications from analogue to digital. The feedback from our employees using the digital radios has been extremely positive. The digital radios are proving to be easier to use and are more robust. Furthermore, the life span of the batteries is greatly improved and staff are feeling confident when using them, which is important,” said Howkins.
Klaus Allion, managing director at ANT Telecom, added: “Our work with Eurotunnel has been a true testament to the consultancy approach we take to our customers in ensuring we provide a solution that is suited to their specific requirements. We have worked closely with Eurotunnel on gradually phasing digital radios in rather than replacing all of its analogue radios at once, and have ensured that we have supported the project at every stage of the implementation.”
ANT Telecom is in the process of trialing new robust slim line Hytera DMR radios with Eurotunnel staff, as well as Bluetooth handsets and push-to-talk buttons with bus and train drivers, which remove all wires and enables them to talk hands free.