Mobily contracts Nokia Networks for managed services for five more years

New deal to ensure smooth operation and maintenance of Mobily’s multi-vendor, multi-technology networks, and expansion of 2G, 3G and LTE networks

Mobily contracts Nokia Networks for managed services for five more years

Mobily (Etihad Etisalat Company), a leading telecom operator in Saudi Arabia, has once again commissioned Nokia Networks for managing its network operations for five years.

In addition, Nokia Networks will expand the operator’s 2G, 3G, and 4G (TD LTE, FDD LTE) mobile broadband networks, becoming the main radio network supplier for the operator. These projects will ensure further improved voice and data services for Mobily’s customers.

Nokia Networks has been a managed services partner to Mobily for the last three years. This second managed services contract also covers the central region that has been served by other vendors until now, expanding its managed services footprint in Mobily. With the network expansion deal, Nokia Networks also expands its radio footprint, providing TD-LTE radio technologies in the central region.

“Our top priority is ensuring the best possible customer experience even when our network becomes more and more complex due to multiplicity of network layers, especially when providing data services,” said Khaled Alkaf, CEO, Mobily.

“To achieve this, Nokia Networks became the natural choice for outsourcing our network operations, and we renewed the contract for five more years. In addition, its radio technology will help us expand our network capacity to provide further improved voice and data services for our customers. Nokia Networks’ proven products and services have helped us boost our network and service performance at an optimal cost of ownership and reduced carbon footprint in the past.”

“Our global best practices in managed services will help Mobily completely focus on its core business without bothering anything about running its multi-technology, multi-vendor networks,” said Igor Leprince, executive VP, Global Services, Nokia Networks.

“With our advanced technologies and service excellence, Mobily will be able to achieve world-class network quality and operational efficiency, and consolidate its strong position in a highly competitive market. Also our radio technologies will help the operator simplify its network architecture and reduce costs.”

As part of the deal, Nokia’s managed services capabilities such as network optimisation, operations and maintenance services will be provided to Mobily. The network expansion contract covers the companies Single RAN Advanced platform featuring its Flexi Multiradio 10 base station for 2G, 3G and LTE.

In addition, Nokia’s NetAct network management system will be deployed to monitor, manage and optimise Mobily’s networks. Nokia’s systems integration, network implementation, care services, and competence development services also form part of the services scope for the network expansion programme.


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