Voice recording and IP remote dispatch added to Icom digital RMS

Latest release of RMS-Net digital radio management system now comes with a suite of voice recording capabilities and an IP remote dispatch function allowing customers to control the radio system from anywhere via the Internet

Voice recording and IP remote dispatch added to Icom digital RMS

Icom UK has unveiled the latest version of its digital radio management system, RMS-Net (Version 4). The new release now provides voice recording, as well as the ability to remotely control the radio system

RMS-Net underpins many Icom digital/analogue systems providing efficient communication within the workforce and improved management of health and safety throughout the organisation. 

RMS-Net radio management system integrates desktop PCs, Icom hand portables, base stations and talk-through repeaters into a comprehensive yet easy to use management system. A central computer logs all radio traffic onto a central database, while desktop users stay in touch via their own computer.

RMS-Net incorporates IDAS digital technology (as well as analogue or a combination of analogue/ digital). Based on customer requirements RMS-Net offers many essential safety features such as man down alerts, lone worker functions, panic buttons and now voice recording and IP remote dispatch capability.

Voice recording

The ability to have at hand a record of an incident is important and can provide a useful training aid. Providing searchable records for health and safety is a very important issue for many organisations and businesses, should an incident ever go to court or tribunal. With RMS-Net new voice recording function, customers can now record audio for a preset amount of days on a PC (normally 30 or 60 days). 

If voice is recorded in conjunction with an IDAS, 5 Tone or a BISS 1200 system it will log the ID of the person who is talking. This can then be extracted onto a WAV file, providing a full conversation log. This voice recording capability can also be tied in with the standard reporting functions of RMS-Net which gives customers the data log of who is talking, status messages, log on/log off, emergencies, internal positioning etc.

IP remote dispatch capability 

The IP remote dispatch capability allows customers to remotely control their radio system from elsewhere using the Internet. This essentially means that the PC does not have to be within the radio coverage area of the system. In the past, most RF dispatching systems needed to be localised, but now with the new IP remote dispatch capability, it doesn’t.  

If a customer has an IP network or local LAN network, he can put the radio in the optimum position and control it remotely from elsewhere in the building, in a different city or even in a different country. It can also be controlled via multiple PCs used by multiple operators. 

Ian Lockyer, marketing manager of Icom UK Ltd said: “RMS-Net is already a successful platform for many radio users and now with these two new features provides even more flexibility for both customer and installer. This new version of RMS-Net is fully interactive, ensuring dispatchers/supervisors are able to monitor, respond and gain insight into your organisations activity, an important requirement for today’s business.”

RMS-Net can also integrate with other Icom analogue security systems such as Icom’s i-LOC Security Management System or i-READ Guard Tour Management System.

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