Alcatel-Lucent has been selected by GO, the leading telecommunications provider in Malta, to help shape its service offering as it lays the foundations of its evolved network
Alcatel-Lucent’s Smart Plan is designed to help service providers define and shape their retail strategies around fixed, mobile and data commercial offers. For GO in particular, Smart Plan will provide key policy and charging software, enabling consumers to easily discover, purchase and manage the broadband services that suit them.
Along with Smart Plan, Alcatel-Lucent will also be providing GO with its evolved packet core technology – the high-performance, all-IP platform that sits at the heart of a mobile network to ensure the highest quality of experience while optimising total cost of ownership.
GO is laying the groundwork for its 4G LTE service by putting in place critical policy and charging software to manage customer services usage. GO is the first customer to deploy Alcatel-Lucent’s complete Smart Plan solution, which was introduced in February 2013 to help service providers easily shape a retail strategy around fixed, mobile and data offerings.
The Alcatel-Lucent Smart Plan platform enables GO to build service offers for every target market — from traditional voice users to heavy mobile data users, making it easier for customers to understand, tailor and manage their own service plans.
Smart Plan deployed by GO includes:
- Smart Plan Builder empowering GO customers to easily discover, purchase and manage broadband services.
- SurePay simplifying real-time charging across fixed, mobile and data services.
- 5780 dynamic services controller (DSC) based on Agile Rules Technology (A.R.T.) and making it easier for GO to implement personalized services faster.
GO is also deploying Alcatel-Lucent’s evolved packet core, including 7750 service router mobile packet gateway and 9471 wireless mobility manager/ mobility manager entity (MME) to support the future LTE deployments in the country.
The solutions put in place by GO underline The Shift Plan, Alcatel-Lucent’s industrial strategy to become specialist vendor of IP networking and ultra-broadband access.
Kelvin Camenzuli, CTO of GO, said: “Alcatel-Lucent’s Smart Plan solution is helping GO simplify, personalise and enhance its customers’ experiences around mobile usage, while increasing their real-time purchasing decisions, which are key elements in our evolved network. Smart Plan also enables us to offer our customers even more purchasing options through a mobile data ecosystem with partner brands.”