Katoen Natie installs Ruckus Wi-Fi across its global warehousing operations

Major warehouser and logistics service provider sees Wi-Fi as ideal for improving customer responsiveness and for maintaining communications in harsh RF environments

Katoen Natie installs Ruckus Wi-Fi across its global warehousing operations

Ruckus Wireless’s ZoneFlex Smart Wi-Fi products and technologies have been selected by Katoen Natie, a major global, value-added logistics provider, to support its warehousing operations worldwide.

Headquartered in Antwerp, Belgium, Katoen has operations in over 154 locations across 34 countries in five continents and employs more than 10,000 people worldwide. It offers integrated logistics, including warehousing and storage, packing and repackaging, transport and distribution, value-added services, cleaning and repair, projects and process engineering, and port operations.

“Given today’s warehousing environments where time is money, a reliable wireless system is no longer negotiable,” said Ian De Winter, telecom director for Katoen Natie. “Moreover, we found that conventional Wi-Fi technology was simply unable to adapt to our constantly changing RF environments. For us, Ruckus Smart Wi-Fi has been the ideal solution to addressing all of these problems.”

Katoen Natie is using Ruckus ZoneFlex dual-band 802.11n access points to support workers, armed with Wi-Fi hand scanners from Intermec or Unitech, who are roaming Katoen Natie warehouses to unload, pick, pack and ship products and manage customer inventories. Ruckus SmartMesh Networking technology also  allows Katoen Natie to reduce cabling costs and provide on-demand Wi-Fi services in areas where cabling is non-existent or cost prohibitive.

“Our warehouse management system cannot work without Wi-Fi and in the high season we have thousands of workers roaming the floors, so it simply cannot fail,” said De Winter. “Having thousands of people doing nothing for 10 minutes costs us a lot of money. The Ruckus gear has allowed us to keep our costs down while improving the reliability of the infrastructure and the services we can provide customers.”

The Ruckus Smart Wi-Fi system is also used by Katoen Natie to support its outdoor port operations, tracking container shipments from all over the world. In addition, Ruckus point-to-point/multipoint Wi-Fi devices are used to extend broadband connectivity between buildings to reduce recurring broadband costs.

Management of the Ruckus Smart Wi-Fi infrastructure is provided onsite through dedicated wireless LAN (WLAN) Ruckus ZoneDirector controllers, or remotely using a single ZoneDirector supporting multiple sites. According to Katoen Natie, simplified and intuitive management was an essential requirement for its new Wi-Fi system.

Katoen Natie’s previous Wi-Fi system suffered a number of problems, including spotty coverage, erratic performance, dropped connections and the inability to adapt to obstacles and interference. With the Ruckus system in place, De Winter estimates a 2X improvement in client performance and Wi-Fi signal range, with fewer access points being required.

“One of the important lessons that we’ve learned is that within our environments, the fewer access points the better, not just from a capital expense perspective but relative to delivering better performance,” said De Winter. “Our previous system required more APs to provide greater coverage. This caused co-channel interference and performance problems.”

Looking forward, with a reliable Wi-Fi infrastructure in place, Katoen Natie is able to consider new Wi-Fi based applications such as push-to-talk, IP-based voice services, video surveillance and new mobile applications that can add value to its customers and worker base.

Warehousers around the world, like Katoen Natie, are now standardising on advanced Wi-Fi systems that overcome these problems by automatically adapting Wi-Fi transmissions as RF conditions change using sophisticated directional signalling technology.

“Warehousing and logistics represents a major, new vertical opportunity for Ruckus, because these environments play perfectly to our core strengths of wireless reliability and adaptiveness,” said Rob Mustarde, VP of Worldwide Marketing for Ruckus Wireless.

“Over the last year, we’ve seen strong penetration into this market, having added dozens of new warehousing customers around the world, and striking strategic relationships with major players in this segment such as Intermec. Validation from world-class organizations such as Katoen Natie clearly demonstrates our leadership in this emerging vertical,” said Mustarde.

Written by Wireless magazine
Wireless magazine

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