Atlantique Telecom, part of The Etisalat Group, has entered a five year multi-country managed services agreement with Ericsson to manage its entire mobile networks.
The contract covers network operations, field maintenance, network optimisation and spare parts management for Etisalat' s multivendor mobile networks, including access, core and transmission, as well as value added services.
During the past decade, the number of mobile connections in Africa has grown an average of 30% per year and the growth pace is not slowing down. Atlantique Telecom aims to develop offerings based on value-added services to its growing subscriber base, taking into account the specific requirements of each consumer and providing solutions tailored to their expectations. This agreement enables Etisalat to focus even more on their core business - delivering innovative offerings to their customers.
Nagi Abboud, CEO of Atlantique Telecom, said: ‘With the evolution of the competitive landscape in our markets, we need to adapt our operating model to provide a better service to our end users. Adopting this business outsourcing model is therefore an important step in our group strategy execution that will be for the benefit of our subscribers, who remain our top priority, and this will, as well, open new growth opportunities to our employees.’
Lars Lindén, Head of Ericsson in region sub-Saharan Africa, said: ‘Managed services is a proven business model to support operators in growth mode and it is one of the most dynamic areas in our industry. Our work together will support Atlantique Telecom in defining a new generation of operators in Africa.’