In an effort to meet the growing demand for machine-to-machine (M2M) technology, Ericsson and SAP AG have signed an agreement to jointly market and sell cloud-based M2M solutions and services to enterprises via operators around the globe. The solutions will be based on a combined software-as-a-service (SaaS) offering from Ericsson and SAP within M2M.
The combined power of Ericsson's services, solutions, technology and network operator infrastructure (powered by Ericsson Device Connection Platform & Service Enablement Platform) and enterprise business solutions from SAP (powered by the SAP HANA platform) will allow businesses to find better and more innovative ways to respond to customer needs even more quickly than they could before.
Enterprises have faced barriers toward the adoption of M2M solutions, such as lack of complete multi-industry end-to-end offerings and deficiency of suitable global coverage connectivity solutions that are needed by multinational enterprises.
Ericsson and SAP are teaming up to deliver a connected cloud-based offering to operators that will remove those barriers, while at the same time adding the benefits of minimal up-front investment and faster time-to-market.
These new solutions and services will also help enhance enterprise efficiency in key business processes such as maintenance, remote service, inventory, logistics and road transport management, vending and customer experience management, the two companies claim.
Service to enterprises
The joint M2M infrastructure and industry specific solutions will be provided by operators as a service to enterprises, and Ericsson and SAP are already discussing the model with operators.
Operators, such as M2M connectivity providers, may choose from different levels of ambition, ranging from a full enterprise M2M prime supplier to an ecosystem partner.
The Ericsson Device Connection Platform and Service Enablement Platform operator community is growing rapidly, with recent announcements by 3UK, Megafon, Swisscom, TeliaSoneraand XL Axiata.
Multi-country M2M integration
The joint go-to-market model combines the assets of SAP, Ericsson and mobile operators, making it possible for enterprises to effectively connect their enterprise assets across multi-country operations with full integration to existing business processes, along with support for mobile and real-time scenarios.
This means that an enterprise needing a full end-to-end logistics solution - including M2M connectivity, applications and cloud services - can get a comprehensive solution from a mobile operator leveraging the SAP/Ericsson partnership.
In another example, an enterprise needing a smart vending machine solution including M2M connectivity, applications and cloud services, would be able to contract the SAP and Ericsson offerings as a service through a mobile operator leveraging the deal. Other components and vertical applications from both companies can also be included in order to offer value-add and increase the scope of the solution offered to the customer.