Frequentis is commencing the second phase of its Fire Brigades Dispatch Centre (FDC) programme in Vietnam. The Euro 8m order is the biggest fire brigade project of the Vienna-based high-tech company so far.
The project comprises the refurbishment of control centres in four cities: Ho Chi Minh City/Saigon, Da Nang, Hai Phong and Binh Duong and includes all fire brigade dispatch centres, fire stations, mobile equipment and one training centre in Hanoi.
The scheme took nearly 10 years to prepare with the contract covering the first construction and modernisation phase of dispatch centres for fire brigade and emergency medical services being signed in Vietnam on 22 February 2012.
The technical solution is based on the Frequentis voice and data communication system ICCS 3020, together with an integrated DIVOS voice and data recorder. Apart from the usual functions, the system will also be equipped with a call-taking and dispatching application (CAD) combined with a Geographical Information System (GIS). The implementation phase is scheduled for more than two years.
The order covers the first phase of a long-term modernisation programme. Following its entry into the Vietnamese market, Frequentis managed to get access to further potential orders. Besides, the order has also a very positive response in Vietnam, based on the country's current socio-economic developments, the company reports.
The Austrian funding agency Oesterreichische Kontrollbank AG (OeKB) facilitated the business deal by providing an export guarantee issued by the Austrian federal government in combination with a soft loan.